SOFTWARE ENGINEERING · NETWORKING · CLOUD

Building reliable systems across software, cloud, and infrastructure.

I’m Sarah Beya, a First-Class Software Engineering graduate with hands-on experience in networking, Windows and Linux systems, AWS, Java/Spring Boot, Python, PowerShell, and technical troubleshooting.

GitHub ↗ sarahbeya10@outlook.com Hull, United Kingdom
ABOUT

I enjoy understanding how systems connect — and why they fail.

My background combines software engineering, technical support, and customer-facing work. I like moving between application code and infrastructure: tracing a failed connection, testing DNS, checking a port, integrating systems, automating repetitive work, or explaining a technical issue clearly to someone else.

I’m particularly interested in early-career roles spanning network engineering, cloud infrastructure, implementation, solutions engineering, and backend systems.

DegreeBSc (Hons) Computer Science — Software Engineering
ResultFirst-Class Honours
LanguagesEnglish · French · Mandarin (conversational)
FEATURED PROJECTS

Practical work I can explain, demonstrate, and troubleshoot.

These projects reflect the areas I’m actively building depth in: networking, systems integration, cloud deployment, backend development, and automation.

02 Backend + Cloud

Good Mood Food

Rebuilt a mood-based food recommendation backend using Java, Spring Boot and PostgreSQL, then deployed and operated it on AWS.

  • REST endpoints for food retrieval, creation, update and deletion
  • PostgreSQL persistence with Spring Data JPA/Hibernate
  • API testing with Postman and feature-branch/PR Git workflow
  • AWS deployment using Elastic Beanstalk, RDS, VPC, security groups and CloudWatch
JavaSpring BootPostgreSQLAWSGit
View project on GitHub ↗
03 Networking Practice

Networking & Infrastructure Practice

Practised core IP networking and troubleshooting concepts across Windows, Linux, virtual machines and AWS environments.

  • IP addressing, gateways, DNS configuration and reachability testing
  • Used ping, ipconfig and nslookup to isolate connectivity issues
  • Applied TCP/IP, DNS, DHCP, NAT, ARP and subnetting concepts
  • Worked with AWS VPCs, subnets and security groups
TCP/IPDNSDHCPNATLinuxAWS VPC
EXPERIENCE

Technical support, customer communication, and operational discipline.

SEP 2024 — PRESENT

Customer Service Colleague

Tesco · Hull, UK

Resolve customer issues in a fast-paced environment, coordinate with colleagues, manage competing priorities, and adapt communication to different audiences.

JUN 2024 — SEP 2024

French Technical Support Specialist

Pole To Win · Glasgow, UK

Handled approximately 20–40 customer cases per day across phone, email and live chat, troubleshooting software, connectivity, Windows, hardware and account issues while documenting and escalating complex cases.

JUN 2022 — NOV 2022

IT Intern

Final International University · North Cyprus

Supported Windows workstations, software, hardware and network-connectivity issues, installed and configured systems, and explained troubleshooting findings to users.

TECHNICAL SKILLS

A broad foundation with a growing network and infrastructure focus.

Networking

TCP/IP · IP addressing · DNS · DHCP · NAT · ARP · HTTP/HTTPS · TLS · Subnetting · Connectivity troubleshooting

Systems

Windows · Windows Server · Linux/Ubuntu · Active Directory · LDAP · VMware · PowerShell

Programming

Java · Python · Spring Boot · JavaScript · REST APIs · SQL · PostgreSQL

Cloud & DevOps

AWS EC2 · Elastic Beanstalk · VPC · RDS · S3 · CloudFront · ALB · Auto Scaling · IAM · CloudWatch · Docker · Git/GitHub

Delivery & Support

Technical support · Root-cause analysis · Documentation · Case ownership · Escalation · Customer communication

Productivity

Excel · PowerPoint · Word · Visio · Salesforce · Postman · Maven

EDUCATION

Strong academic foundation in software, networks, and secure systems.

2023 — 2025

BSc (Hons) Computer Science — Software Engineering

University of Hull · First-Class Honours

Relevant study: Databases and Networks, Distributed Systems Programming, Secure Digital Infrastructure, Software Engineering Design Patterns, Safety-Critical Systems.

2021 — 2023

Business Management — Management Information Systems

Final International University · North Cyprus

LET’S CONNECT

Interested in networking, cloud, implementation, or backend engineering opportunities.